The day featured a look into the future of the electric industry, as well as our internal communication,” shared Chellie. “We rolled out Jostle during a lunch and learn event. The committee found and recommended the Jostle platform. Their leadership team formed a committee to evaluate tools that would allow better communication between all departments and office locations. The CEO and VP-level leadership team committed to changing the perception that information wasn’t shared or that only limited people had access to what was happening in the organization. There was also a divide identified between personnel who worked in the corporate headquarters and district offices as well as those who were in the field most of the day. Instead, there was a feeling that some supervisors hoarded information and only shared it with specific employees.
Based on cross-department conversations, it became apparent that employees felt information wasn't funneling throughout the cooperative from department to department.